Frequently Asked Questions

OUR APPROACH

Personalised, realistic nutrition advice that suits your lifestyle

Evidence-based research

Holistic - how you sleep, move and think all impact your wellbeing

Behaviour change focus, rather than template meal plans

Empowering you to make changes that can last

WHAT TO EXPECT?

Your Initial Consultation is to help us understand you and your goals. To start with we’ll complete a full lifestyle, health, and diet assessment.

Together, we then start to develop a personalised action plan to get you started on your path to better health. This will give you the confidence to know what you need to focus on to get the results you are looking for.

We will answer as many of your questions as possible at this time, however, sometimes there is a lot to cover so follow up sessions may be necessary. You can arrange these directly with the nutritionist or dietitian you are working with.

DO I NEED FOLLOW UPS?

A Follow Up will help to keep you motivated and on track with what you are wanting to achieve. Much like a follow up appointment with a GP, physiotherapist, dentist or other healthcare provider - the number and frequency of these sessions will be based on your needs.

Your follow up meetings are completely tailored to you. We'll review your progress, discuss tools and strategies to help you reach your goals, and work through any challenges you're facing along the way.

The dietitian or nutritionist you work with will help you work out what is right for you!

WILL I GET A MEAL PLAN?

At Mission Nutrition, our focus is to empower you with the knowledge you need to make the right choices for you - this is how you create long-term change and healthy habits that stick. You'll learn how to eat to your appetite and create a healthier relationship with food, without weighing your food or restrictive diets!

After your session, you will receive an action plan that outlines the steps to take to reach your goals and get the results you are looking for!

While a very prescriptive meal plan can sound like a good idea, research shows that it's not the best way to change the way you eat so this is not something we offer.

WHAT IS TELEHEALTH?

All of our team offer telehealth consultations which take place via video meeting or phone call. We use a secure video conferencing platform that is operated through Cliniko (our practice management system). Please be assured that our team do telehealth consults frequently and they work very well. 

CAN I HAVE AN IN-PERSON CONSULT?

Yes, face-to-face consultations are available with our Dietitians in Auckland and Christchurch.

CAN I BRING A SUPPORT PERSON?

Yes, absolutely. It’s important to note that the focus of the consult will be on you, rather than the support person. We also offer couples consults if both of you would like to be included in the consult.

Consultation pricing...

WHAT'S THE DIFFERENCE BETWEEN A NUTRITIONIST AND A DIETITIAN?

A Registered Dietitian is also a Nutritionist.

In order to have the title of Registered Dietitian, you must have an undergraduate degree in the field of nutrition or dietetics and have either completed postgraduate study or master’s degree with additional training. In addition, a Dietitian has an annual practising certificate where they must prove their competence annually by participating in professional development.

The title of Registered Nutritionist can only be used by those who meet the standards determined by The Nutrition Society of New Zealand. Registered Nutritionists must hold a degree or academic qualification from a university or other recognised national institutions of education.

All of our team are qualified, experienced and registered.

More info here...

WILL MY APPOINTMENT BE COVERED BY INSURANCE?

Please check with your insurance provider to see if you are covered to see a NZ Registered Nutritionist or NZ Registered Dietitian as you may be able to claim back part of the cost of your consultations with us.

Our team can send you an invoice/receipt following your appointment to submit with your claim.

If you are an AIA Vitality Member, each policy year you are entitled to the AIA Vitality Mission Nutrition package. You can also have additional Follow Up appointments with us as per our standard consultation prices.

HOW DO I BOOK?

EITHER click here to book online

1. Select the things you need help with

2. You will be matched with the consultants best suited to support you 

3. Click BOOK NOW to find a time that works 

If the best match is out of your area, video / phone consultations work really well.

OR click here to send an enquiry and we will reply with the consultants best suited to supporting your needs. You can then book directly online or we can make your booking for you.

Please call us 09 948 7999 if you have any questions.

HOW DO I PAY?

Payment is required before your appointment via internet banking please. We will send you a bank account number with your booking confirmation email.

WHAT IF I NEED TO RESCHEDULE?

We are happy to reschedule appointments, as we know that things come up, but we ask that you give us as much notice as possible.

We require 48 hour’s notice for any cancellations or changes to your appointment. Clients who provide less than 48 hour’s notice, or miss their appointment, may be charged a cancellation fee.

NEW CLIENT INFORMATION

Please download our New Client Pack pdfs below for more information.

Mission Nutrition New Client Pack

AIA Vitality New Client Pack

We look forward to hearing from you!